You may be wondering why your operation got flagged for a post payment audit. Some common reasons for this event are something seems highly irregular about your billing process or an employee or client alerted the audit board. This event does not happen randomly. Here are some things you should and should not do to prepare for the audit.
Organize
Once you understand what the auditor wants to see, take the time to organize the paperwork. If you are working with an electronic system, this task will be easier. Sort the documents by date and time, and put them in chronological order. It is your responsibility to make this package orderly. If you submit a jumbled mess, the auditor will not sort it for you. Instead, they may use your disorganization as grounds to support their case.
Signatures
If your company utilizes electronic signatures, make sure you have the credentials. The credentials state the person’s name, identification, and possibly other markers. Some items will not require signatures, and some paperwork may need to have wet signatures, which means it must be handwritten on the document.
Time
Be mindful of deadlines. If you need more time, communicate with the audit team, but do not drag out the process. Be specific about why you need the extra time.
Errors
If you spot an error, do not fix it. The proper action is to create an addendum with a detailed explanation. Any attempts to correct a document may appear as if you are trying to commit some type of fraud. For assistance with a post payment audit, contact Belmero Inc. at https://www.belmero.com/.
